Lasell University Names Zehra Abid-Wood President of Lasell Village

Last week, Lasell University named Zehra Abid-Wood president of Lasell Village, the university’s on-campus senior living and learning community. Abid-Wood will report to the president of Lasell University and will partner closely with the village’s 13-member board of trustees. She will also serve on the university’s senior management team.

“Lasell Village is a special place, not only for our residents, but for our dedicated staff, university students and the Newton community,” said Jeffrey Simon, chair of the Lasell Village board of trustees. “The village deserves a leader who balances a strategic focus with creative thinking to preserve our distinctive environment. Without question, Zehra is that person.”

Abid-Wood comes to Lasell Village with more than two decades of leadership experience in real estate, hospitality, education and residential senior care. She most recently worked as senior vice president of strategy and transformation at AlerisLife (formerly Five Star Senior Living). At points in her tenure at AlerisLife, she held several management roles, oversaw capital projects, and held multiple interim C-suite leadership roles during periods of transition.

Abid-Wood has significant experience in operational and project management, strategic and institutional planning, growth strategy, partner and vendor management, operational effectiveness, real estate development, diversity and inclusion initiatives and brand marketing and sales.

“Zehra’s history of extraordinary leadership, combined with her focus on strategic change, makes her the perfect candidate to lead Lasell Village and serve its residents through a pivotal moment in senior living,” said Lasell University President Michael B. Alexander. “Lasell Village has always been at the forefront by creating a groundbreaking, progressive, engaged senior living community. Under Zehra’s leadership, the Lasell Village team will build on our steadfast commitment to innovation, lifelong learning and excellence.”

Abid-Wood, who will join the Lasell community this spring, earned a bachelor’s degree from Williams College. She spent a year abroad studying at Oxford University in England.

“I am committed to helping reshape the future of aging in place and the continued pursuit of lifelong learning,” said Abid-Wood. “Lasell Village and Lasell University have such a special relationship that offers countless opportunities for continued growth, partnership and transformational initiatives in education across the lifespan. I am thrilled to be joining the Lasell community and look forward to begin working with residents and staff in the coming weeks.”

Erickson Senior Living Standardizes and Modernizes Physical Security Across Its Enterprise

MONTRÉAL—Genetec Inc., a leading technology provider of unified security, public safety, operations and business intelligence solutions, announced that Erickson Senior Living has modernized and standardized its physical security systems across 16 of its communities with Genetec Security Center. The new platform enables the company to better protect residents, visitors and communities, and deliver a modern, streamlined resident experience as threats and technologies evolve.

Erickson Senior Living has been a trusted leader in senior living since 1983, today helping more than 28,000 residents live better lives in 21 communities across the U.S. Over the years, the various communities deployed a mix of video surveillance and access control systems from different providers, making it difficult for corporate teams to get a global view of operations and security, and hard for them to maintain. Also, as these proprietary, isolated systems aged, they were not able to support newer technologies that enhanced safety and simplified processes for residents.

To modernize their approach, Erickson Senior Living developed a standardized model for security deployments across all communities, basing it on Genetec Security Center. The unified platform enables them to manage video access control of license plate recognition across communities with a single user interface. Its open architecture also enables them to continue using existing cameras and other equipment, as well as add future innovations as they emerge. The 16 communities they have converted include 350 cameras, 600 door readers and more than 1,500 wireless locks, with the remaining five planned to be completed in 2023 adding to these numbers.

“Since investing in Genetec Security Center, we’re now building a more consistent approach to security across all our sites, which has made such a huge difference to our operations,” said Alex Seymour, senior business analyst at Erickson Senior Living. “The unified platform gives us the flexibility to keep evolving and growing as we explore new, innovative applications and launch more communities. It’s much easier to customize our deployment to meet our growing security needs.”

Using Security Center, teams across the communities can now easily monitor alarms and quickly pull up video recordings during investigations. They can also retrieve access control reports showing all door activity and cardholder activity—and, in some cases, activity is linked to a camera view as well, so they can immediately understand what happened. Standardizing on a single platform also makes it easier for corporate security team members to review incidents or investigate operational snags without leaving their offices.

Enhancing the resident experience

Where the technology has been installed, residents can use their access control cards to purchase meals and pay for items in community shops. Security Center has also eliminated the need for gate fobs to enter or exit the property. Strategically placed Genetec AutoVu automated license plate recognition (ALPR) cameras recognize resident vehicles and grant them entry or exit. Resident license plates are all stored within the AutoVu system in Security Center and linked to resident profiles, which simplifies activation and deactivation of rights. They plan to deploy more ALPR cameras across communities to monitor parking usage and visitors, and use that data to improve parking facilities and inform investigations.

The new unified platform has also enabled the company to swap out physical keys on resident apartments for new ASSA ABLOY wireless locks in newer communities. Now, residents use an access control card to enter their units, on-site amenities and other secured areas. The new wireless locks also helped modernize a critical community service: resident welfare check-ins. Previously, a security officer would walk through buildings every morning, visually verifying that residents had opened their door allowing a latch to drop to indicate they were up, and knocking on the doors of those who hadn’t to make sure all was well. Now, Security Center automatically sends a report daily to security teams showing which units’ doors haven’t been opened yet. They’ll then compare that to a list of unoccupied units to see which residents require a welfare check. Instead of walking every hallway, they can go directly to units that require further checking.

Looking ahead, the company’s security roadmap includes everything from adding map and mobile capabilities to exploring hybrid cloud options for added storage and redundancy. They’re also currently integrating an intelligent key system within Security Center and adding people-counting analytics and perimeter detection at newer gateless communities.

Karp with a cart of jars of pop tabs

Senior Spotlight: Dolores Karp, The Moorings of Arlington Heights

Dolores Karp has been collecting aluminum can tabs for more than 40 years. She currently lives at The Moorings of Arlington Heights—a Presbyterian Homes community—in Arlington Heights, IL.

It somewhat began with her adding an in-ground swimming pool to her home. A lot of people started coming over to enjoy it, and while they were there, they’d often drink out of cans with pop tabs on them. Instead of discarding the pop tabs, Karp put out a container to collect them.

“My church was collecting them, so I brought them to the church,” Karp said. “A woman who worked/volunteered at the church lived near Oak Brook, and she used to take them there.”

Karp’s church donated the pop tabs to the Ronald McDonald House—which helps families that need to travel to get medical care for their child—and McDonald’s corporate headquarters used to be in Oak Brook, IL. (They’ve since moved to downtown Chicago.)

“She was taking them for a long, long time. And then she moved away and wasn’t part of the church anymore, so she wasn’t taking them,” Karp explained. “That’s when I had to take it upon myself to do it on my own and find places to drop them off.”

Eventually, word spread about Karp collecting pop tabs. “People were ringing my doorbell and handing me plastic Ziploc bags full of pop tabs, saying ‘I heard you collect these; I’m giving them to you,’” she said.

She also used to pull tabs off of cans that she saw on the street. “I would stop the car, get out of the car and pull off the tabs,” Karp said. “At that time, I used to take the whole can. There’s a place in Des Plaines, IL—not too far from where I lived—where you would take in your cans for money. So I would get money for the cans, and keep the tabs for McDonald’s.”

And when she got to The Moorings, she continued to collect pop tabs from her fellow residents.

Karp standing next to a pop tab collection jar at The Moorings

Karp put a pop tab collection jar in the activity room at The Moorings

“I got here in November of 2016, and soon after that, I said [to the staff], ‘Do you think you could do me a favor?’ So the activity room here has a jar and people put them in,” she said. “Not everybody does it, but a lot of people do.”

And, like before, people will occasionally give her bags full of pop tabs. Karp shared that she was having dinner with one of her friends and her friend’s cousin, and her friend gave her a Ziploc bag of beer can tabs from her brother.

Just last month, Karp made a significant donation to the Ronald McDonald House in Winfield, IL. Up until then, when a jar was full of pop tabs, she’d bring it up to her apartment.

“I had so many of them, I thought, ‘The floor’s going to break underneath because I have nine jars!’ My daughter…looked into it and we decided to take it to the Ronald McDonald House,” Karp explained. “So I went with a cart full of tabs over there because I knew they would want them.”

When she got there, they weighed her donation. Karp had collected just over 49 pounds, which worked out to about 62,000 tabs! “They were so grateful,” she said. These were all the tabs that she’d collected since she started living at The Moorings about six years ago.

Karp with a cart of jars of pop tabs

Karp collected more than 49 pounds of pop tabs over about six years, and donated all of it to the Ronald McDonald House

However, despite her recent sizable donation—and her ongoing dedication to collecting pop tabs for the Ronald McDonald House—Karp is so humble about it.

“It’s not a big deal; I’ve been doing this for so long… And [especially] now, I have time—I’m 88 years old and I don’t have a job,” she said. “And it’s such an easy thing to do—I’m not being humble about it. The people are doing it; I’m just collecting it.”

She continued on. “I’m looking at the people who volunteer [at the Ronald McDonald House]… Everybody I spoke to in the Winfield, IL location was a volunteer,” Karp said. “The Ronald McDonald House is wonderful.”

Karp grew up in poverty, so that likely influenced her desire to give back—and her careful approach with money. When she was five and a half, her dad passed away of a heart attack on January 2, 1940, about a week after his 40th birthday.

“My mother at that time had…three children, $10, no job and didn’t speak English,” Karp said. “10 American dollars in 1940 was probably a half a week’s wages—my father maybe made $25 a week.”

Luckily, social security—which was founded in the mid-1930s—had its first payouts in January 1940. “So my mother was one of the first people in Chicago to collect social security.”

Then, when Karp got married and moved out, her mother came to live with her—and she became senile. “She lived in my house; we had no money for care. She had no money, and I didn’t have any kind of money like that,” Karp said.

So, to this day, Karp is still very mindful of money.

“One day, I got home from the store and they [had] overcharged me $1.60. I’m talking to my daughter [about] my day, and I said, ‘I have to go back to the store. I was overcharged.’ She said, ‘Mom, you have money; forget about it. It’s $1.60.’ I said, ‘I know,’” Karp said. “But when you have that kind of mentality, it doesn’t go away.”

As for her advice to people who want to give back, but have no idea where to start?

“When you’re laying down at night, just before you go to bed, start thinking about your life. Is there anything that you think you could pass on to someone?… [Is] there something that made a difference in your life?” she said. “Think about something that you like, makes a difference, makes you happy or a story that you heard. It’s got to come from within.”

Anthem Memory Care Communities Earn Recognition for Customer Experience

Three Chicago area memory care communities were recently recognized for their continued dedication to providing senior health care. Anthem Memory Care’s Harvester Place in Burr Ridge, Emerald Place in Glenview and Porter Place in Tinley Park all received Pinnacle Quality Insight’s 2023 Customer Experience award.

“Our teams are dedicated to providing the highest level of quality care, comfort and support to our residents,” said Shannon Gutierrez, national vice president of operations for Anthem Memory Care. “We are pleased to be recognized for all of our efforts.”

Throughout 2022, residents and their families participated in monthly telephone interviews where they answered open-ended questions and rated the Anthem Memory Care communities in multiple categories.

By qualifying for Pinnacle’s Customer Experience award, Harvester Place, Emerald Place and Porter Place satisfied the rigorous demands of scoring in the top 15% of the nation across a 12 month average.

2022 COVID Recovery Accelerates Transformation in Operations and Places Spring Hills in Prime Position for 2023

EDISON, NJ—Over the last year, Spring Hills—a trusted name in senior living—has devoted significant resources to redefining operations and staffing. In response to the pandemic, labor challenges and supply chain disruptions that have affected the entire economy, Spring Hills has taken the opportunity to transform its organizational processes on three levels: operations, recruitment/retention and continuum of care.

“We have seen a lot of changes during [our] 20-plus years of experience—and especially over the past three years,” commented Alexander Markowits, president/CEO of Spring Hills. “What hasn’t changed is our motto, ‘Caring with a Commitment to Quality.’ This has remained our constant guiding principle through it all. It strengthens us, motivates us and inspires us to exceed industry standards.”

Pierre Verger, vice president of assisted living operations, is spearheading this robust transformation. The operational upgrade involves the creation of a dedicated back office to “prioritize what is important for the residents and associates at each location, while streamlining all other processes. The entire team at Spring Hills makes a real difference for our residents. I believe that the executive director has the best seat in the house—in front of our families—and we need to ensure that their time is truly spent in that role,” he said. Each executive director relies on support from the back office, and now they will have access to those services seven days a week. These additional resources will enable the executive directors to devote more of their time directly to their residents, associates and families.

One key improvement in the back office support service upgrade includes the move of each location’s business office manager—who oversees payroll, payables, receivables and company compliance—to the back office. Streamlining these processes has enabled Spring Hills to expand—and as a result, both the census and the revenue have grown by 15%, the communities are fully staffed and entrance has become more exclusive.

With operational functions moved to the back office, executive directors are now able to minimize distractions and ensure that resident, family and associate relationships take precedence. “We prioritize transparency and availability in our leadership team,” Verger added. “We want our executive directors out in the communities interacting with families, residents and associates.” Significant time is allotted for face-to-face interactions, with care coordination meetings held upon move in, biannually and as requested.

The second element of the transformation involves a focus on recruitment and retention. To maximize efficiency, all initial recruitment activities are now remote. Interviews will be coordinated by recruitment and interviewed on-site at the communities. Once hired, new associates can begin remote onboarding and training. This enables a rapid turnaround time and ensures that new staff can join the team quickly.

Spring Hills also made a strategic investment aimed at supporting associates with the implementation of OnShift, a new scheduling and engagement platform. This program improves efficiency, empowers the associates to have control over their schedules and rewards good performance through reward points. All staff members now have their own devices to follow and update records—a significant improvement over the former system, which required moving to a shared kiosk to input updates. This upgrade has produced a 200% increase in the quality of documentation, which is directly related to quality of care. “Making these changes was an adjustment—and, like any change, a bit challenging at first—but the effect was immediate,” said Diana Marks, director of operations efficiency and performance. “Within six months, our communities began to experience increased support and benefits from the changes.”

Furthermore, Spring Hills Signature Touches program has expanded to include Ambassadors of Happiness and Experience. The ambassadors are intentionally focused on the associate, resident and family experience. Spring Hills has always made new residents’ move-in day festive, and celebrated their special occasions. Now, the ambassador is connecting with associates to ensure that important moments in their lives are also recognized. To further advance the company culture, encourage retention and express appreciation for associates, Spring Hills has added a weekly company-wide stand-up meeting, which allows approximately 300 people to applaud community successes. This nurtures friendly competition and inspires associates to be the best for their residents, each other and their supervisors.

“This is really about fostering community, recognizing and appreciating our staff and embracing the idea that a happy associate makes for a happy resident,” Marks added.

The final focus in the organizational transformation is care. Care-related initiatives include elevating care coordination, improving quality of care, integrating mental and physical health, preventing falls and malnutrition and providing non-medicated therapy. To maximize safe and efficient medication protocols, Spring Hills has launched a new partner program, which includes a pharmacy initiative. Through this program, doctors will send prescriptions directly to the pharmacy, greatly reducing risk of errors in transcribing. This innovation also eliminates five to 10 hours of administrative work a month for the nurses, enabling them to focus more meaningfully on direct patient care. Under the new system, doctors and nurses hold weekly care coordination meetings to discuss each resident’s care, which ensures a high level of attention on each individual.

“Senior living is about understanding the needs of the senior community,” said Lesa Scott, RN, vice president of clinical services and compliance. “Our new programs are exciting, but we are not straying from our foundation. We remain committed to understanding our residents’ needs, and we meet them with compassionate and holistic care that can expand and progress as their needs increase over time.”

Above all, the three-part transformation was developed and implemented to enhance the well-being of each resident in assisted living, memory care and independent living through upgrades in operations, recruitment/retention and care. To ensure that these upgrades are succeeding, Spring Hills will conduct ongoing resident, family and associate experience surveys; enhance communication and implement training and mentor programs for optimal engagement with every member of the community. Spring Hills will continue to focus on improvement—2023 goals include forging more partnerships to meet and exceed residents’ needs, and offering in-house clinical and medical services. The company also plans to launch a new luxury collection with Five Star hospitality experiences.

In Philadelphia, 83 Year Old Bat Mitzvah Achieves Lifelong Goal

PHILADELPHIA, PA—Seventy years after turning 13, Philadelphia resident Reva Rosard achieved her long-held desire to step up to the Torah in front of family and friends and become a bat mitzvah. For Rosard, celebrating the time-honored Jewish milestone wasn’t a moment too late.

Rosard said she always wanted to have a bat mitzvah, but when she was 13, only boys took part in the religious ceremony. After hearing a Jewish legend that suggests people begin their second lives at age 70, Rosard decided that she would check bat mitzvah off her bucket list before turning 84 last month.

When she mentioned her desire to Cantor Naomi Hirsch, who previously served as the Jewish chaplain for the community, Rosard began lessons with Hirsch to learn the Hebrew passages that she would chant at her bat mitzvah.

The staff of Fountain View at Logan Square, an independent living community and Rosard’s home, helped turn her dream into a reality. “They prepared a wonderful luncheon with more food than I even asked for,” Rosard said of the culinary team. “It was an upscale beautiful spread. I was so pleased with how they handled everything. They couldn’t have done more for me.”

Anna Kurtz, life enrichment director at Fountain View at Logan Square, said her team loves to celebrate the accomplishments of all residents. “It is so special for Reva to continue hitting huge milestones into her 80s,” she said. “Celebrating her bat mitzvah truly exemplifies that age is just a number.”

Rosard, a lifelong Philadelphia area resident, bubbled over with joy as she talked about how much she has achieved in her lifetime, and smiled as she thought about her father. “My father was very involved in the synagogue, and he would have loved this,” she said.

A Musical Life—And What Comes Next

In addition to going to Hebrew school as a child, Rosard began studying the violin at age 10. Her entire professional career was dedicated to teaching music, and she played violin often as a member of several orchestras in Philadelphia. She has always been musically inclined, and loves going to concerts and shows with her friends at Fountain View.

“It is a wonderful thing when an older person decides to become bar or bat mitzvah because they didn’t have that opportunity when they were young,” Hirsch said. “I am grateful for the opportunity to have worked with Reva. She is a very unique person. We bonded and discovered we have many things in common, including being musicians and our love of learning.”

With regard to music, Rosard wowed the crowd at her bat mitzvah, performing a duet with her grandson. They played klezmer music—she on her violin and her grandson on the accordion.

“Reva—and so many others—have accomplished wonderful achievements in retirement that are celebrated by the entire community,” Kurtz added. “We can’t wait to see what she does next!”

Kurtz won’t have to wait too long. The Fountain View Players, an acting group Rosard joined when she moved to the community seven years ago with her late husband, Dan, will be producing a resident-written show about the United States in early spring.

Cutting the ribbon during the event

Messiah Lifeways’ New Memory Care Courtyard

When Asper neighborhood—Messiah Lifeways at Messiah Village’s secure memory care and dementia neighborhood—moved from the second floor down to the main floor in 2021, the staff realized that this created an opportunity for it to be connected to a courtyard that’s specifically designed for memory care residents and their needs. So that’s what they did, and they called it Asper Courtyard.

Kim Butler headshot

Kim Butler, BSN, RN, nursing home administrator at Messiah Lifeways

“We wanted residents to have access to outdoor activities…while being able to do this in a safe and secure outdoor environment,” said Kim Butler, BSN, RN, nursing home administrator at Messiah Lifeways. “The interdisciplinary team that worked on planning this project wanted to ensure the space was safe for all residents. We put ourselves in the shoes of the residents to best determine their needs.”

For example, when it comes to getting around, the neighborhood has residents of all different abilities—some walk on their own, some walk with walkers and other move about using self-propelled wheelchairs. Additionally, Butler noted that fall risk is a significant concern for these residents.

“Taking all of those things into consideration, we chose a ground cover that is rubber surfacing and would allow for smooth transitions when ambulating,” she said.

They also wanted to help residents experience and enjoy typical outdoor activities, like gardening.

“We purchased several raised garden beds so all residents could join the fun of getting their hands dirty and planting some flowers and vegetables that they can nurture,” Butler said.

However, they took special care when selecting the flowers for the space; Messiah Lifeways’ grounds manager made sure to only choose non-toxic plants.

“It is not unusual for someone with Alzheimer’s or dementia to tear a leaf from a plant and put it in his or her mouth,” Butler explained. “While a team member will always be present with residents in this space, we wanted to ensure that if a plant was mistakenly ingested, it would not cause harm.”

There are tables and gardening planters in Asper Courtyard

Asper Courtyard has plenty of tables for relaxing and socializing, and many raised planters for gardening

The courtyard also has an herb garden, and they’re trying to brainstorm ways to incorporate those herbs (and the vegetables) into other activities at the community, like for cooking and during art groups. Furthermore, they’re going to coordinate with their culinary team to host picnic-style events in the space.

“The courtyard’s openness will allow us to offer a variety of programming, including sensory and social/reminisce programs,” Butler said. Some of these activities will be more active, like having nursing work with residents and assist them with walking outside, and others will be more creative-oriented, like scheduling the occasional music therapy session to take place in the courtyard.

“We also installed a large retractable awning over Asper Courtyard,” Butler said. “As individuals grow older, their skin becomes more sensitive, which can make them more susceptible to sunburn. We wanted to create shade in this space for residents, even on extra sunny days.”

That being said, the community hasn’t really been able to use and enjoy the new courtyard to its fullest potential yet. Not only did the ribbon-cutting ceremony take place in early November of last year, but Messiah Lifeways is also located in Mechanicsburg, PA.

So, needless to say, the residents and staff are excited for the weather to get warmer so they can spend time outside in Asper Courtyard. “We think an important part of resident care is encouraging time outside,” said Butler. “Residents who live in our memory care neighborhoods truly light up when spending time outside. We have noticed that they are more engaged, and many residents have increased socialization while they are outside.”

However, some residents did try to take advantage of the time outside in the new courtyard during the ribbon-cutting event.

“There are a few trees that are visible from the courtyard, and one tree had beautiful yellow leaves that were blowing with the breeze,” Butler began. “One male resident was in awe of this tree and the view, and he wanted to spend as much time outside during this event—despite it being a bit chilly that day. I really enjoyed sitting with him and spending time being present in the moment.”

And that’s been her favorite part of this courtyard so far.

“Residents, family members, staff and donors who attended the ribbon cutting were all very excited for this new space and what it has to offer residents with dementia,” Butler said. “My favorite part of Asper Courtyard, too, is the opportunity that it creates for residents, and their responses and reactions to the space.”

Little Egg Harbor Resident and Astrophile Recalls Backyard Cape Canaveral

LITTLE EGG HARBOR, NJ—Little Egg Harbor resident Dr. Robert “Doc” Wighton has been an astrophile since he was 19 years old. Wighton’s interest in the final frontier began during the early days of space exploration and sparked the opportunity to correspond with NASA rocket scientists.

When he caught the space bug, Wighton and his brother built a replica of Mercury Friendship 7—the famed space capsule in which John Glenn Jr. became the first American to orbit Earth—at his childhood home in Parsippany, NJ. Over eight feet tall and complete with a control panel equipped with electronics to signal problems, the replica allowed him to perform a variety of scientific experiments. He said he had created his own personal Cape Canaveral in his backyard!

Wighton’s project garnered plenty of media attention. It was featured in articles published by the New York Times and Newark Evening News in 1962, the same year astronaut Scott Carpenter became the second American to orbit Earth aboard Aurora 7. These days, Wighton—who lives at The Terraces at Seacrest Village, an assisted living community—loves to share his interesting life experiences with fellow residents and staff, and everyone loves to hear his stories.

Incidentally, Wighton completed his Ph.D. at Thomas Jefferson University in less than three years. His Ph.D. thesis, which currently resides in the Library of Congress due to its national significance, is titled “Non-Acoustic Correlates of Human Phonation.” In more common terms, Wighton performed research on how a stroke can impact a person’s speech pattern.

At The Terraces at Seacrest Village, residents enjoy a fulfilling lifestyle with everything they need on campus. With beautifully appointed apartments, gourmet dining, on-site rehab care and an engaging mix of programming and activities, residents have access to the services they need, when they need them.

Little Egg Harbor Skilled Nursing Facility Earns AHA Certification

LITTLE EGG HARBOR, NJ—Building on its commitment to comprehensive care and services, Seacrest Rehabilitation & Healthcare Center in Little Egg Harbor recently earned the American Heart Association’s (AHA) new skilled nursing facility heart failure center certification. Located at 1001 Center St., Seacrest provides post-hospital care, short-term rehab and long-term residential care.

The world’s leading nonprofit focused on heart and brain health, the AHA has invested more than $4.8 billion in research since its founding. Evaluation criteria for its new skilled nursing certification—earned by less than 1% of skilled nursing facilities nationwide, to date—was designed by heart failure experts. Certification requirements include program management, personnel education, clinical management, care coordination and performance improvement, as well as patient and caregiver education and support.

“This advanced certification provides heart patients with the assurance that Seacrest is recognized by the AHA for delivering the most effective heart failure treatment strategies, based on a standardized method of current evidence-based guidelines,” said Pam Montemurno, regional director of market development at Marquis Health Consulting Services, which supports the facility. “These specific care strategies and services are aimed at improving outcomes for those with chronic heart failure and its co-morbidities, as well as reducing readmissions.”

Seacrest, which is undergoing a multimillion-dollar enhancement, carries a five-star designation from the Centers for Medicare & Medicaid Services (CMS) for both overall quality and quality of resident care.

Tuckerman in North Bethesda Named Among Nation’s Best Nursing Homes

NORTH BETHESDA, MD—Tuckerman Rehabilitation & Healthcare Center has been named one of the nation’s best nursing homes for 2022-2023 by U.S. News & World Report. The 140-bed center, located at 5550 Tuckerman Ln. in North Bethesda, provides post-hospital care, short-term rehab and long-term residential care.

“This honor is a testament to the excellent work being done by Tuckerman’s care team members, and the facility’s ongoing effort to provide high-quality clinical services in a modern environment,” said Nikki Gachot, regional director of market development for Marquis Health Consulting Services, which supports Tuckerman. “The U.S. News best nursing homes program provides one of our industry’s most sought-after distinctions—one that consumers and business partners alike recognize for its credibility.”

Tuckerman received its U.S. News high-performance rating for short-term rehabilitation. Additionally, Tuckerman’s five-star Centers for Medicare & Medicaid Services (CMS) rating for quality measures speaks to the facility’s commitment to its residents and community.

This marks the 13th year that U.S. News & World Report has released its best nursing homes ratings. The highly-respected program evaluates more than 15,000 nursing homes across the country, based on care, safety, health inspections and staffing.