Keynote Speaker Virtual Event: Customer Commitment – Your #1 Profit Lever – Steve Yastrow
2020 has been a year of incredible change, and you want to position your business to thrive in this new marketplace. The key factor that will drive your success is earning the dedicated commitment to your customers. In this session, author and business advisor Steve Yastrow will share timely, action-oriented steps you and your entire team can take to ensure that you earn the loyalty and commitment of your customers, positioning your business for success.
Steve is a business advisor and best-selling sales author. With his provocative approach to marketing, sales, customer relationships and employee engagement, Steve has guided hundreds of executives and businesses to drive results by developing the dedicated commitment of their customers and employees.
Steve is the author of three books, Brand Harmony, We: The Ideal Customer Relationship and Ditch the Pitch. He is the former vice-president of resort marketing for Hyatt Hotels and Resorts and senior vice-president of marketing for Sunterra Resorts. He is currently the president of Yastrow & Company.